Patients & Visitors

Welcome to AHMC San Gabriel Valley Medical Center

Visitor Restrictions

As part of our continuous effort to follow the CDPH and CDC guidelines regarding COVID-19 and our commitment to patient safety and inclusive care, we will follow their recommendations to allow the safe visitation of our patients by their family members.

These Guidelines are effective as of May 4, 2022.

All Nursing Units

  • Allow one visitor at a time. They can stay as long as they want.
  • Visitor(s) must be 16 years old or older
  • Visitation hours: 9:00AM to 7:00PM only but if family members want to stay overnight then they can.
  • Visitors must prove that they have been fully vaccinated for Covid-19 for more than 14 days. For those unvaccinated, they must have a negative COVID test result for Covid-19 within 48 hours. /negative antigen test result for Covid-19 within 24 hours prior to hospital visitation
  • The visitor or support person regardless of vaccination status will be screened by the facility upon entry for fever and COVID-19 symptoms and be asymptomatic for COVID-19 and not be suspected or recently confirmed case
  • Unvaccinated visitors returning from international travel should quarantine and not visit the hospital until the quarantine is completed; fully vaccinated visitors, however, do not need to quarantine after travel
  • The visitor or support person must wear a face covering upon entry and at all times within the facility regardless of vaccination status, and must comply with any health facility instructions on personal protective equipment (PPE) while in the patient’s room
  • The visitor or support person must physically distance from healthcare personnel and other patients/residents/visitors that are not part of their group at all times while in the facility
  • All visitors and support persons must stay in the patient’s room. Visitors should not walk around in hallways of the facility and must go directly to and from the patient’s room
  • Visitation of COVID-19 positive patients will continue to be restricted. We will continue to provide the availability of video calling to the family members
  • For patient-under-investigation (PUI), visitation will be restricted until the result of the COVID-19 test comes back
  • If clinically indicated, the patient may request their family members to bring in food from outside of the facility
  • No visitors for COVID-19 patients unless end of life and can only be outside of the patient’s room (glass door). Prior arrangements with nursing supervisor must be attained for approval

Subacute Unit

  • All visitors, regardless of their vaccination status, must wear a well-fitting mask with good filtration (N95, KF94, KN95, or surgical masks are preferred over cloth facing coverings) and perform hand hygiene upon entry and in all common areas in the facility
  • If person protective equipment (PPE) is required for contact with the resident due to quarantine or COVID-19 positive isolation status (including fully vaccinated visitors), it must be donned and doffed according to instruction by HCP
  • Facilities should limit visitor movement in the facility, regardless of the visitor’s vaccination status; for example, visitors should not walk around the hallways of the facility and should go directly to and from the resident’s room or designated visitation area
  • Screening Process:
    • Negative PCR test within 2 days or FDA-approved point of care antigen test within 1 day prior to entry
    • Visitors who visit for multiple consecutive days are required to show proof of negative test every third day
    • Visitors who show documents of recovery from COVID-19 infection within 90 days (positive antigen or PCR test within the last 90 days but no within the last 10 days) are exempt from the above testing requirement
    • All antigen tests, whether CLIA waived or over the counter, should be done in the presence of a facility staff member to verify the result belongs to that visitor and is conducted on the appropriate date prior to entry.


  • Healthy Parents may visit at the same time in the neonatal intensive care unit (NICU) by appointment ONLY. Parents will be allowed to visit their baby at the same time or separately if a time slot is available.
  • Negative COVID test results within 72 hours are requested to visit NICU patients
  • SCREENING PROCESS: All arriving patients & visitors
  • The hospital is screening patients and visitors at all hospital entrances. Upon arrival, designated staff will ask a series of questions to identify travel status and if patients and visitors are experiencing flu-like (COVID-19) symptoms
  • Proof COVID-19 Vaccination Record Card which includes name of person vaccinated, type of vaccine provided, and date last dose administered
  • Documentation of a negative SARS-CoV-2 (COVID-19) PCR or antigen test within 72 hours before each visit from a licensed laboratory. (Home / Self Collection test results will not be accepted).

In addition to these guidelines, the following units have additional guidelines to follow:


  • One visitor is permitted for the following:
  • The patient is taken into pre-op (provided physical distancing can be accomplished)
  • When the patient is in recovery and preparing for discharge
  • Visitors may use waiting rooms and maintain physical distance between individuals and groups and wear appropriate facial covering at all times
  • All Visitors, regardless of their vaccination status, must be screened for fever and COVID-19 symptoms and / or exposure within the prior 14 days to another person with COVID-19; if a visitor has COVID-19 symptoms or has been in close contact with a confirmed positive case, they must reschedule their visit, regardless of their vaccination status.


  • Allow 1 visitor per patient in the unit for a maximum 30 minutes on the unit
  • Visitation hours: 9:00AM – 7:00PM
  • Visitors may visit for ONE time over a 24-hour period for all non-COVID patients
  • Due to the acuity of the patients on the unit, visitation is subject to be modified by the nursing staff on the unit for reasonable cause.
  • Due to end-of-life concerns, this visitation policy may be modified at the discretion of the nursing staff to accommodate for patient and family needs/requests


  • Visitors allowed for both Yellow and Green Zone
  • Allow one visitor per patient in the unit
  • Indoor visitors should provide proof that they are up to date with COVID-19 vaccines (fully vaccinated and boosted if eligible) or they must have proof of a negative COVID-19 test result collected within 1 day of visit if antigen test or collected within 2 days of visit if PCR or other molecular test)
  • Indoor visitors must wear the appropriate personal protective equipment (PPE) for the zone of the resident they are visiting
  • Visitation hours: 2:00PM – 3:00PM and 8:00PM – 9:00PM daily
  • Visitors must make an appointment with the unit secretary at least a day in advance
  • Visitation will occur in the dining room or in the patio area and must maintain physical distance for both yellow and green zone patients. Only 5 groups of visitors are allowed in the dining area at one time
  • Green Zone patients may have visitors in group room or patio area if visitor has a negative antigen test within 24 hours of visitation or a negative PCR test within 48 hours of visitation, and have result stapled with BMC visitor list
  • Per Los Angeles County Department of Public Health page 7
  • Http://

Labor & Delivery / Post-Partum

  • ONLY One spouse / partner / designated support person is allowed during the entire hospital stay and will be allow to stay in the patient’s room after visiting hours. May be allowed re-entry privileges
  • Spouse / partner / designated support person must have a NEGATIVE COVID-19 test within 72 hours of the scheduled admission / visitation
  • Only 1 (designated) visitor in L&D
  • Once patient delivers and transfer to T5, the designated plus 1 additional visitor PER DAY will be allowed